Frequently Asked Questions
We will update this list as we receive questions and frequently answer them... You can check the updated list online www.frozenpepper.it/ccp
- Cant download / install server application :
Check your Antivirus : CCP is a new application and some modern antivirus have some kind of “reputation” system. Basically your antivirus could be blocking the download from our website.
- Can’t find my PC/Mac in the server list
The PC and the mobile device have to be connected to the same wifi network, or be connected via bluetooth.
- Server application doesn’t work / can’t connect
Try uninstalling “Bonjour” from your computer and re-installing the server application
- How do uninstall the server application :
on Windows: Close the server – Control Panel – Applications –> Uninstall
on Mac: Close the server – Go to your applications folder – Move the CCP server app to trash –> Empty trash
- What is the “Safe” toggle for in button settings ?
“Safe” buttons will require a double tap to transmit their input. Use this to be sure to tap an important button only when needed avoiding the risk of tapping it by accident.